Account Manager Randstad and Noordwest NL at Emma Safety Footwear ***successfully fulfilled***

The candidates possess the following qualifications and experiences:

• Bachelor degree (preferably in commerce or business studies);
• Minimum 5 years of experience in a similar sales role;
• Minimum 5 years of experience in working with dealer networks (BtoB) and end users (BtoC) sales activities
• Results-oriented and entrepreneurial, persuasive, can create support for ideas and plans;
• English skills i.e., fluent in writing and speaking English. Local language skills in the country served

Competences required for the role (behavioural competences according to Hultafors Group’s competency framework and role/functional specific competences).

Generic competencies: (for all employees):

• Deciding and initiating action: A) Makes prompt, clear decisions which may involve tough choices or considered risks B) Takes responsibility for actions, projects and people C) Takes initiative, acts with confidence and works under own direction D) Initiates and generates activity

• Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.

• Delivering Results and Meeting Customer Expectations: A) Focuses on customer needs and satisfaction B) Sets high standards for quality and quantity C) Monitors and maintains quality and productivity D) Works in a systematic, methodical and orderly way E) Consistently achieves goals

• Adapting and responding to change: A) Adapts to changing circumstances B) Accepts new ideas and change initiatives C) Adapts interpersonal style to suit different people or situations D) Shows respect and sensitivity towards cultural and religious differences E) Deals with ambiguity, making positive use of the opportunities it presents.

Role specific competences:

• Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.

• Applying Expertise and Tools/technology: A) Applies specialist competence within the area of Supply Management. B) Develops job knowledge and expertise through continual professional development. C) Shares expertise and knowledge with colleagues and others. D) Uses tools and IT to achieve work objectives. F) demonstrates an understanding of different organizational departments and functions.

• Learning and Researching. Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making; encourages an organizational learning approach (i.e., learns from successes and failures and seeks staff and customer feedback).

Functional competences:

• Sales Management: CRM.
• Customer knowledge
• Product knowledge (within the scope of EMMAs product offer)
• English skills i.e. fluent in writing and speaking English.